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HERE WE ANSWER THE MOST FREQUENTLY ASKED QUESTIONS!

DO YOU OFFER TRAINING ON HOW TO USE AND/OR SELL YOUR PRODUCTS?

Yes! We have set up a complete training course for people interested in using the La Natura Casa product line during their treatments or for those wishing to resell them. Simply contact us by email for more information on this training course. (info@lanaturacasa.ca)

WHERE DO YOUR INGREDIENTS COME FROM?

The ingredients used in the making of our products are natural with some preservatives that are also sourced. The ingredients are all vegan except for honey and beeswax found in a minority of the products. See the ingredient lists under each product.

ARE YOUR PRODUCTS MADE HERE?

All of our products in our house line are developed and perfected right here in Quebec. Research and development are essential in the development of a new product. Each product is created after many hours of research to ensure that it contains ingredients from plants with the desired benefits. Following the creation of several prototypes, we submit the final version of the new product to our chemist for approval. From design to delivery, from bottling to labeling, from packaging to content creation, La Natura Casa is behind the design of each product.

THE IMPORTANCE OF AWARENESS ABOUT OUR PRODUCTS?

Awareness about our products is something that is important to us. We want to highlight the fact that it is important to understand the nature of the ingredients that your products contain in order to know why they are part of them. Too many products on the market contain a large number of preservatives, which do nothing good for your skin. On the contrary, it can dry it out and even cause skin reactions. We advise you to do the exercise of choosing a product that you like and looking at the benefits of each ingredient that makes it up. This will lead you to understand that the fewer ingredients in your products, the better your skin will be!

IS THERE A MAGIC PRODUCT FOR RADIANT SKIN?

We confirm it to you: there are no miracle products. On the other hand, it is important to understand that it is the whole of a rigorous routine, carried out using quality products, which will give miraculous results to your skin. Unfortunately, one product is not enough. Each of the steps constituting your routine is very important. It is therefore essential to use products made with good ingredients, and this, on a regular basis.

RECOMMENDED ROUTINE STEPS

Basic routine:

  1. Cleaner
  2. Exfoliating
  3. Cream

Advanced routine:

  1. Cleaner
  2. Exfoliating
  3. Serum
  4. Cream

Complete routine & makeup removal:

  1. Makeup remover
  2. Cleaner
  3. Exfoliating
  4. Tonic
  5. Serum
  6. Cream

Basic routine:

  1. Cleaner
  2. Exfoliating
  3. Cream

Advanced routine:

  1. Cleaner
  2. Exfoliating
  3. Serum
  4. Cream

Complete routine & makeup removal:

  1. Makeup remover
  2. Cleaner
  3. Exfoliating
  4. Tonic
  5. Serum
  6. Cream

Optional, but recommended - Mask

RECOMMENDED MORNING ROUTINE
  1. Spray a little Tonic for a more awake face (OR) use your Cleanser for more blemish-prone skin (high sebum/pimple levels)
  2. Serum
  3. Hydration of your choice
  4. Natural sunscreen
  5. Makeup (if applicable)
RECOMMENDED EVENING ROUTINE
  1. Makeup remover
  2. Cleaner
  3. Exfoliating (1 to 2 times a week)
  4. Shower (if applicable)
  5. Mask (1x per week)
  6. Serum
  7. Cream
WHY IS EXFOLIATION SO IMPORTANT IN YOUR ROUTINE?

First of all, you need a good exfoliator that contains only good ingredients and that does not dry out your skin. Skin cells regenerate every 30 days and if you do not exfoliate often enough, a skin barrier of impurities, bacteria and dead skin will form. Deep exfoliation therefore allows the skin to better absorb moisturizers. Exfoliation is a step that is just as important as cleansing the skin.

HOW TO PREPARE YOUR SKIN FOR A CHANGE IN TEMPERATURE?

For the arrival of summer, you must first understand that the Sun and tanning have an impact on your skin. The skin reacts to tanning by thickening in order to create a skin barrier to protect itself from the ultraviolet rays emitted by the Sun. This means that when fall arrives, your skin is more congested, because it has stored a lot of impurities. This is why it is important to always wear sunscreen during the summer. We strongly recommend that you opt for a more natural sunscreen. In addition, you can also exfoliate your skin in order to reduce the skin barrier.

For the winter season, it is necessary to equip yourself with moisturizing and soothing products. The sudden arrival of cold weather shocks the skin. It therefore needs additional protection. In addition, a treatment at the beautician is recommended at the beginning of each season to acclimatize your skin to the different temperature changes.

WHEN SHOULD I WASH MY FACE?

The evening before the shower is the ideal time. It is very important to never wash your face during or after the shower. The heat of the water and the steam caused by the shower dilate your ostia (the pores of your skin) which causes makeup, dirt and impurities to lodge there before you even have a chance to clean everything. Otherwise, you will have clogged pores and less radiant skin. It is very important to get into the habit of washing your face every evening before the shower to obtain skin that breathes better. In addition, keeping your products in the shower harms their compositions due to humidity and constant heat. Finally, we recommend that you use lukewarm water to clean your face.

WHY DO I HAVE PIMPLES?

Pimples can be of one origin or several. This is why it is important to be attentive and listen to your body. Here are some reasons that cause " breakouts »

  • Lactose and meat
  • Stress and anxiety can cause pimples on the temples and forehead.
  • Hormones can also cause pimples on the chin, cheeks and décolleté, which are more difficult to treat.
  • Oily foods and products with less natural ingredients like makeup can create excess oil and blackheads.
  • Lack of water and poor sleep
  • Drying products containing many preservatives
  • Smoke like that from tobacco can cause pimples on the cheeks.
ARE THE TREATMENTS AVAILABLE AS A DUO?

Yes, it is possible to receive up to 4 people at the same time. Duo, trio or quartet treatments are offered in separate rooms, but simultaneously. There are some exceptional treatments that we cannot offer as a duo. Do not hesitate to call us at 514-979-5506 or write to us to find out if your desired treatments are offered as a duo.

DO ALL HAIR CARE PRODUCTS CONTAIN WATERFALL?

No, the only treatment with the waterfall is the Headspa Experience , our 1.5 hour treatment.

HOW OFTEN DO YOU RECOMMEND GETTING A FACIAL?

The recommended frequency of facials depends on your skin type, skincare goals, and seasonal changes. In general, we recommend getting a facial every 4-6 weeks. This helps keep skin clean, hydrated, and healthy, especially during seasonal transitions when skin may become drier or more sensitive. During these times, it may be helpful to adjust your facial frequency to meet your skin’s specific needs. Feel free to consult our experts for personalized advice.

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